FAQ
General
What is RummyRoyal.net?
Why play at RummyRoyal.net?
Application
Do I need to download the Rummy Royal software?
What are the minimum system requirements needed to play?
How do I open an account at RummyRoyal.net?
How can I get more play money?
Can I just watch games without playing?
I can't login. What do I do?
I forgot my username and\or password, how do I retrieve it?
How can I change my personal information?
How can I change my password?
My internet connection was disconnected during a game, what do I do?
What is Auto-Play?
Promotions
Do you have any special promotions?
Customer Support
How do I contact customer service?
How can I cancel my account at RummyRoyal.net?
General
What is RummyRoyal.net?
RummyRoyal.net is the foremost and the single online no-download Rummy site that allows you to relish multiplayer games of up to four players simultaneously. The games include Gin Rummy, Oklahoma Gin, Kalooki (Kaluki) 40 & 51 and Traditional Rummy and promise the player to feel a terrific online gaming experience.
Why play at RummyRoyal.net?
RummyRoyal.net is all about stimulating, classy and challenging skill-based Rummy games. The rummy games have been known all over the globe for more than a century and still the popularity of these games is captivating. The games belonging to the family of Rummy have always been considered as the most refined form of poker as not only these games combine a great deal of strategy, skill and vigilance but also involve the most exciting element called "LUCK". RummyRoyal including its partners is dedicated is setting new standards in the field of online Rummy gaming by facilitating our members with the best services available such as advanced cutting edge software technology and amazing graphic designs placed well in accord with the member's needs and desires. For these and plenty more reasons it is worth to be an esteemed member of RummyRoyal.
To start playing, click here.
Application
Do I need to download the Rummy Royal software?
You do not require downloading any software for playing at RummyRoyal.net. All you need to do is to register with an account and start relishing the unlimited games.
What are the minimum system requirements needed to play?
Flash Player: Version 8 or higher. Click here to download.
How do I open an account at Rummy Royal?
It is absolutely free and easy to open an account within a few minutes. Just click on "Click to Play" button present at the homepage and within a very short time you can create an account and start playing these terrific games.
How can I get more play money?
There are in fact multiple electrifying ways to accumulate more play money. Click here to see our promotions in order to earn more play money this instance.
Can I just watch games without playing?
Yes, why not? In fact you do not even require a registered account in order to watch games and tournaments at RummyRoyal. Just enter the lobby and simply click on the table you wish to view.
Can I play for free?
Absolutely yes! Playing games at RummyRoyal.net is absolutely free of charge.
I can't login. What do I do?
It happens sometimes, the first thing you need to check in such case is that the login information you are entering is correct or not. Make sure to avoid spare spaces and use capital letters, as and when required. Please read the below passage in case you have forgot your username or password.
I forgot my username and\or password, how do I retrieve it?
If you have by any chance forgot your username or password then just click on "Forgot Password" link, present at the bottom of the login window and the details of you login information will be sent to you immediately. If you followed this procedure and are still facing problems then please contact our support center.
How can I change my personal information?
In order to change your personal information that appears in your account, you need to contact our customer service representatives who will be glad to assist you.
My internet connection was disconnected during a game, what do I do?
It is very common for the internet connections to get disconnected or interrupted during the gaming sessions. RoyalRummy being well acquainted with such problems have implemented a unique feature in the software itself that allows the player to return to the game an resume playing even after getting disconnected.In case the player's connection gets terminated and results in the termination of the communication between the client and the server, this software allows the server to continue in "Auto-Play" mode, until the player returns or the round gets completed. The "Auto-Play" mode is all about drawing cards from the stock pile and discarding them automatically. The procedure keeps on repeating until the player returns or the round gets completed. After re-establishing the connection, all you need to do is to hit the "I'm Back" button in order to gain control over the game once again. Hence you will find yourself at the same table or the same spot of the game of tournament where you were before getting disconnected.
What is Auto-Play?
Auto-Play is basically a very helpful function that allows you to maintain the games or tournaments despite of being disconnected or inactive for more than two consecutive turns (in tournaments that contain multiple rounds). The "Auto-Play" mode is all about drawing cards from the stock pile and discarding them automatically. The procedure keeps on repeating until the player returns or the round gets completed. After re-establishing the connection, all you need to do is to hit the "I'm Back" button in order to gain control over the game once again. Hence you will find yourself at the same table or the same spot of the game of tournament where you were before getting disconnected.
Promotions
Do you have any special promotions?
We offer plenty of exciting methods to earn more play money, click here to learn more.
Customer Support
How do I contact Customer Service?
Contacting the customer support at RoyalRummy is extremely easy and quick. All you need to do is to go to our support page and complete the form in order to send your queries. According to your convenience, you can also mail us at support@rummyroyal.net.
How can I cancel my account at RummyRoyal.net?
In case you do not wish to continue having an account at RummyRoyal then send an email to our support team and your request of closing the account will be processed within 24 hours.
